The service was okay, but the reserved car was unavailable, and they gave me a lower-priced one without a refund. I booked a Sienna but got a Chrysler instead. When I went to swap the car, I was informed there were no Siennas available. The key issue is that the Chrysler is 200 less per day compared to the Sienna, but the rental company claimed both had the same rate. Other aspects were fine.
Avis was very professional, I've rented from them before and expect no less.
About QEEQ:10.0/10
The platform was easy to use. The warning e-mails of steps to take were unnecessary for hiring in the U.S. though it may have applied for rentals elsewhere. With Avis, all I needed was my booking confirmation reference and confirmation that I took out additional insurance.
The vehicle was exactly what we needed. Minor scuffs, staff were great to accept it was there prior to rental. Staff were really friendly and helpful.
About QEEQ:10.0/10
Really easy to use and great value! Better than I found anywhere else.
Sadly the Price Tracker didn’t find a better price, maybe next time.
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