Near Downtown Los Angeles

They charge me 161 dollar for refueling with high price when they told me when i receive the car the rate will be normal same station price

Nothing

It's okay

At LA airport, this was the worst customer service I’ve ever experienced globally from a car rental company, no exaggeration. The staff insisted I buy extra insurance, and when I refused, they told another employee I was crazy and would definitely get into an accident! They also implied any issue, like a flat tire, was my problem. The car I booked wasn't available, and the substitute had a shaky steering wheel at speeds over 70 miles per hour.

Forced to buy insurance, without it no car rental.

Limited quantity of advertised car model. Will offer lesser equivalent and try to upsell on higher models. Otherwise, quick and fuss free pick up and return process.