The pickup process is strange, there were no staff members throughout. It was a self-service pickup, but my name wasn't on the self-service station list, which took a long time to resolve.

The car rental company's maintenance should be more diligent. When I got my car, the engine warning light was on, so they replaced it with another one. However, the engine light of the replacement car turned on the next day as well. Therefore, I hope the rental company will be more meticulous with their vehicle maintenance, as this is a safety issue.

Very satisfied

The attitude was just so-so. There were too many people and not enough cars, so we had to wait.

I was asked to do an upgrade cause car I wanted was not available and ended up paying more

Make sure car rental company has the car people book and that they do not make people have to get an upgrade and pay more