Los Angeles Downtown

Satisfied

Overall, it went smoothly. However, they always try to persuade you to buy their insurance, which is understandable since their rental prices are the lowest, and they probably make money from the insurance.

I refused the sales pitch, but they still added some sort of roadside assistance insurance. The contract they gave me was just a blurry photocopy, and there was no amount shown on the computer screen when I signed it. This kind of behavior really doesn't inspire confidence.

No Chinese-speaking staff, everything else is fine.

They tried to sell me full insurance without needed. I informed them i dont want and again they put it in the contract. Thank God i saw before sign. In drop off they put me 10$ to be charged without informing what it is. Again i noticed and i came back. They remove it and print another final reciept without apologising or telling me what was the mistake! Terrible