Germany-Italy

Satisfied

Forced upgrade, unhappy

Pretty good experience. We rented the car around 7 AM with no queue. They handed us the keys and we had to find the car ourselves in the parking lot. You need to get familiar with the various controls like headlights, wipers, and audio system. Took us a while before we felt confident to drive. We booked a Benz A, but got an Opel Astra diesel version instead. The car had 6400 kilometers on it and came with adaptive headlights and a multimedia screen.

Todo estuvo bien

Se debe mejorar en que las empresas reciban la reservacion y que si tengan disponibles los carros.

As a member of the AVIS Preferred Plus program i recieved my usual upgrade, this time a triple from group B to Group E (from EDMR to IFMR). The RSA was not able to process a proper contract via their computer system, so it had been printed it and signed manually. The car (Skoda Karoq, medium sized SUV) had a 1.0l turbo-engine, which turned out to be very economical, using only 5.4l/100km petrol on the 900km trip (60% highway with max. 120km/h, 35% country roads, 5% city). Specs you might expect from a diesel but not from a petrol engine.