Washington State Pullman, Seattle, Oregon Portland, Mount Hood, Eugene, Crater Lake, Redding, Lassen

They promised a Ford Escape or a similar grade vehicle, but we got a Mitsubishi instead, which was quite a letdown. The price might be lower than booking at the store, but it's due to the downgrade in car model. It's not a problem with Budget, but rather the third-party service QEEQ, which I wouldn't use again.

When I picked up the car, I told them I had prepaid all fees and didn't need any additional charges. I asked to add my daughter as the second driver, they said it would be $13 per day. I mentioned it should include two drivers. They said the second driver can only be the spouse. I argued that it didn't make sense, but they insisted it was their policy. I decided to add my daughter, declined all other services, and signed a document they presented to me. When returning the car, they charged me nearly $100 more, including $65 for the second driver and $48.93 for other fees, claiming I had signed for all these charges. This is outrageous!

Impeccable .

Parfait merci

The process started with the Budget counter closed and needing to negotiate our luggage a floor down to Avis. Then we waited about 40 minutes because there was just one representative on duty. From there everything picked up. The vehicle was excellent and drop off was very smooth.

Excellent service and value.

Like: I was very skeptical because the price was less than half than everyone else but everything was perfect!!