Very satisfied, but the pick-up time was quite long, took about an hour. The staff inquired about our two-day stay in Los Angeles and the general range of our trip, and suggested we rent an electric car. This saved me the trouble of having to refuel (when returning) since my English isn't very good.

The speed of car rental in the US is more or less the same across companies, always slow, haha.

Queued for over an hour, didn't provide the car according to the order, very bad attitude, didn't recognize the highest insurance I bought from the platform, and forced me to buy an additional insurance for over $150

A bit far from the airport, but they provide a shuttle.

Long queue