Irvine-Grand Canyon-Death Valley

The store staff were quite nice.

Even though it was supposed to be 24 hours service, the staff was still sleeping when I arrived.

Couldn't find the place to return the car at all. It's run by a group of rich kids who provide absolutely no service. They were lounging around while we returned the car.

Insufficient child seats

Appalling company. I couldn't find the offices for starters. The directions were non existent. I paid for a guaranteed CRV - But it wasn't available. They offered a Tiguan (which should have been fine) but it was a nail. Masking tape covering a hold on the door. The battery packed in and we were parked on a "tow" zone in San Francisco. The customer service team were on voicemail and at no point did they return the call. At all. I had to get a mechanic out to jump start the car at my expense. Eventually I heard back by text from a guy who told me to go and get the battery changed at my cost. I finally drove it to one of their offices and insisted on a new car. I got it changed to a RAV4 which couldn't have been cleaned since it was bought. It was disgusting. Dont use these people