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Live chat Email us Service Code: 4384912329
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 4384912329
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South Island Loop in New Zealand: Christchurch-Tekapo-Wanaka-Queenstown-Te Anau-Fiordland-Dunedin-Ka

Reviewed: Tue, May 1, 2018
About Ezi: 8.0 /10
The waiting time in line was a bit long, service staff were slow, roughly 1.5 hours. The car pickup was quick once the paperwork was done.
About QEEQ: 10.0 /10

Relevant Reviews on Ezi Christchurch Airport

Berton Harold

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Reviewed: Sat, Feb 17, 2024
About Ezi: 10.0 /10
The process was simple and fast, very satisfied.
About QEEQ: 10.0 /10

Darcy Hill

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Reviewed: Thu, Mar 21, 2024
About Ezi: 10.0 /10
It's better to buy full insurance at the store for just 300 dollars, then you won't need to pay a deposit. It's easy for stones to chip the windshield, and the damn goats even climbed on the car and scratched it.
About QEEQ: 10.0 /10

Ron Saul

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Reviewed: Fri, Nov 23, 2018
“South Island, Christchurch_Queenstown_Christchurch”
About Ezi: 8.0 /10
Very convenient location, the counter is right behind the baggage claim
About QEEQ: 10.0 /10

Dawn Meredith

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Reviewed: Sun, Apr 2, 2017
About Ezi: 8.0 /10
When picking up the car, they informed me that the reserved model had already driven 200,000 kilometers and was in poor condition. They suggested upgrading to a Corolla for an additional 10 NZD per day. I'm not sure if this issue is on the rental company's side or QEEQ's.

Leo Tours

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Reviewed: Tue, Feb 16, 2016
About Ezi: 2.0 /10
None of the above-mentioned value-added services were provided. Rented a Prado but got a Highlander, which is a significant downgrade, and these two models have a noticeable price difference at the time of rental booking. Very dissatisfied with such a downgrade. The rental process took a long time, with 15 minutes of repeated insurance upselling. They did not acknowledge the comprehensive insurance I purchased through the rental platform. I specifically printed out the insurance policy in both Chinese and English, but they claimed ignorance and continuously tried to sell their insurance. Only after I compared their insurance with my comprehensive policy item by item and repeatedly stressed that I would not buy their insurance did they reluctantly stop. They even warned me that many Chinese people had accidents on the road and that I should buy their insurance. The counter is located in the arrivals hall of the airport, easy to find, but the process is slow and there is a queue. All drivers need to provide their driving licenses and notarized documents for scanning. The staff were very lazy; instead of making a copy on the side, they tore out the notarized document pages for scanning, which is terrible. Picking up the car is far from the counter, with no staff to assist, and the signs are hard to find, so it is entirely self-service.
About QEEQ: 8.0 /10

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