Great service

The pickup point was near impossible to locate. They spoke of a 'pink P" sign to stand near, but it could not be seen and was not known by airport staff we asked.(We finally saw it and it was only visable from the incoming road) The pickup vehicle did not have any log on it, and we were finally told the last 3 digits of the registration.

I was offered alternate vehicle

I had a good experience with great rentals after reading bad reviews. Staff had good English and picked me up promptly despite lots of bad feedback. The deposit went into my account quite soon after drop off also. I would really recommend this company!

Car was great but old and have damage. That was fine since this reflected the prices the car smelt badly of cigarettes and all the electronics inc gps are in Japanese which is completely useless in New Zealand. This was explained to me as they were Japanese imports. Overall a good service, I would use again. But be aware that they hold your deposit for 4 weeks after you return your car for possible fines, tickets, etc which I had never experienced before.