Do not choose this company. 1. Not located inside the airport. 2. Due to flight delays, I asked the car rental company to hold the car. This location did not allow cancellations, did not provide refunds, and did not hold the car. Absolutely avoid this company.
The brakes started grinding and shaking the vehicle on the second day, and they gave us a hard time about giving us a replacement. They didn't seem to understand English very well. On the plus side, the driver drove our new vehicle one hour to our resort to bring it to us. Unfortunately, the new vehicle had a service engine soon light on. They don't seem to maintain their vehicles well. I won't use this company again.
Also, they didn't put the correct vehicle on my receipt, and charged me $30 for some reason, which I have disputed with my credit card company.
“Booking with EasyRentCars was easy but Green Motion part was awful.”
About GREEN MOTION:6.7/10
I needed to contact someone in order to change pick up time during my arrival to Orlando's MCO Airport but no one ever pick the telephone when I called. Awful service support-they advertised 24hr call service available. All they had was an answering machine with no return call or live support.
“I will use again but again they need to learn a bit about guest service”
About GREEN MOTION:7.7/10
We waited forever to be served. Employees walked past the line up that was out the door never addressing them or at least acknowledging them and apologizing for their wait. Poor guest engagement
Like: Efficient front desk team and shuttle driver. Dislike: location ( nothing personal)
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Customer Service
Relevant Reviews on GREEN MOTION in United States
J.Kasiane
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View more >L.Beadell
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View more >D.Pawlicki
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View more >Dislike: location ( nothing personal)