I would rent again

The car was supposed to be a mid size sedan but it was small size. It took over an hour to pick up because the sales person kept trying to sell me add ons and was very deceitful telling me I had to buy them when I didn't. I hated green motion they have a slimy business model. I heard them scam two other customers while I was waiting.

Booking was fine, price was great.

First, the wait time to get the vehicle was ridiculous. Then a day into my vacation, I'm receiving calls from an a number requesting a switch of the vehicle due to a recall. A complete inconvenience to my vacation. When I called the "24 hr" 800 number to verify this no one answered after waiting 40 minutes. I could not get through to anyone until the next morning. Once verified the driver met me at Epcot to swap vehicles but I still had to wait which held up my time. This should never happen. When asked if I would receive any refund or deduction on the expense of the rental due to the inconvenience I receive a snotty remark of "well we are meeting you at epcot" as if this wasn't an inconvenience. Anything that interferes with my time during my vacation is an inconvenience. Completely unprofessional and inconsiderate. I will NOT be recommending this place in the future unless someone rectified this inconvenience.

The lady who answered me, gave me a very poor service. Worried all the time in selling me insurance proposal and toll tag service, she did not bother to pass my credit card manually, causing the transaction to be declined for 3 times, not completing the situation on that date, what forced me to take a uber sercice to the hotel and another one to come back in Green Motion in the day after, generating a loss of US$50.00.

great customer service, very friendly

easy to understand made booking simple

did not have my car at rental time gave me a van but a banged up one long wait because I booked outside of green motion web site but was pleased with the experience. took more than 1 hr to get on the road. from arrival at airport. waited 45 minutes for shuttle. then at the rental desk at least 30 minutes. ladies who helped me tried to get through it as quick as they could and were very nice.