Getting a downgrade was a bit uncomfortable, but everything else was fine. The insurance I bought, which was one level higher than the basic one, had a 500 excess fee that was quite useful.
Thrifty were very busy and I had to wait about 30 minutes for the vehicle.
They had upgraded me to a larger size.
The vehicle had obviously been washed quickly but was presentable.
Staff were friendly and advised me of the delay.
About QEEQ:10.0/10
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