I rented an MPV, a 7-seater which should be a business vehicle with fixed seats. However, I got an SUV, a Peugeot 5008. Although it has 7 seats, the last two are foldable and very cramped. With those seats in use, there was no space for luggage, and I had to discard items to complete the trip. The Peugeot 5008 is a mid-large SUV, not an MPV. Negotiations with the car rental company were unsatisfactory. When I complained afterward, they replied it matched the rented model, but they were exploiting a loophole by offering a 7-seat SUV as an MPV. When renting an MPV, ensure it has fixed seats to avoid this issue, or you may end up with a smaller vehicle that can't fit your luggage.

I had never driven a manual A3 before, and they were worried I wouldn't understand. So, they accompanied me to the pickup point to demonstrate how to start the engine and operate the car. I found their service very attentive.

The service attitude was acceptable, but no one was available to handle unexpected issues during the weekend. Hopefully, someone will be on duty in the future.

Staff was very friendly. Was really happy with the car I got (Mini Cooper)

Like: We reached Tromso late in night. The agent at the desk was simply awesome. He patiently explained everything and also gave us a escort to our place. He went above and beyond. It was a pleasure dealing with him. Highly recommended!!!!