I've rented from BUDGET multiple times. Their attentive service and detailed explanations are very satisfactory. The cars are in excellent condition, and the process of picking up and returning the car is very convenient, as it's just a short walk from the airport. It was a pleasant surprise for us.
They tried to sell additional insurance on pickup. I didn’t take it because I had full cover from QEEQ.COM.
Upon return nobody was there to check the car. I left the car in the same condition as I picked it up. Two days later my card was changed over 2800 CHF. I had to follow up to find out that it was due to damage I made (!). I took 4 weeks to get the damage report from Budget. Apparently there were some body marks I three places on the van.
About QEEQ:10.0/10
Once Budget provided damage report I received full amount back from QEEQ.COM. Good communication and service from staff. Well done.
Like: The car rental service provided was efficient and quick. The car was excellent in that it was relatively new with low mileage, had a good specification and was clean and tidy.
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