Avoid using Europecar in Paris or any rental car company in France. When picking up the car, I noticed damage to the rims and tires, but they told me it was fine and that I should just keep photos as evidence. However, they charged me nearly 100 euros after returning the car, and even sending them the photos didn’t help. Their behavior was unreasonable and untrustworthy. I hope others won’t fall victim to the same situation.
C'est le seul loueur qui ne voulait pas d'une carte identité informatique. J'ai dû retourner à la mairie dans laquelle j'ai fait ma demande de renouvellement pour récupérer les papiers. Côme évoqué toujours un problème de restitution, les loueurs nous demandent de prendre des photos avant le départ mais les voitures sont collées les unes aux autres impossible de prendre des photos correctement puis ils veulent vous rentre responsable des rayures alors que les marques partaient en frottant à la main.
“Very poor. There were many ways Europecar could have supported me at the pick up time.”
About Europcar:8.0/10
I came 3.5 hours earlier than planned. They offered a car at an extra of 70€ a day or wait until my time.
I waited the 3.5 hours.
They gave me the car that they were going to charge me 70€.
This is not a great service from Europecar. Also the full insurance was very expensive. 35€ per day. This should not be the case.
About QEEQ:10.0/10
You have a great service. Your personal called me to assist. Nothing could be done as it was up to Europecar but I appreciated that you were available. I would book with Qeeq again.
“Easiest and fastest car hire experience I have had.”
About Europcar:10.0/10
Like: Speed and upgraded to sat nav with no charge.
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