Overall, it was okay, but two things were annoying:
1. London has a congestion charge, but this wasn’t clearly explained when picking up the car. The phone was also unanswered later. Due to the high fines in London, I chose to pay the congestion charge to avoid any potential fines.
2. When the car had a tire issue, their chosen partner was slow to respond.
“Didn’t like the c4 Citroen we were given, visibility is poor if you are over 5 ft tall.”
About Budget:9.0/10
Quick pick up, not taken to car just given a bay number and if any problem come back and tell us. We extended one day hire. This was done over the internet via avisbudget.
“good if nothing goes wrong, arduous if you need to make a claim”
About Budget:10.0/10
the van exceeded my expectations, the staff who gave me van were excellent, the night before I handed vehicle back someone damaged the van outside my house, the damage charge was £366 which for a 2 inch scuff was excessive, and even though I had just filled the vehicle with fuel the man gave me a fuel charge which he did not tell me about which was just plain sneaky.
About QEEQ:10.0/10
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