Within Saskatoon

the car could have been washed - surprisingly it was not.

None

The service attitude was average, but they didn't aggressively sell insurance. The staff member we met during the return was quite friendly. He checked the exterior of the car, looked at the fuel gauge, turned off the engine, and said OK. We also took photos of the dashboard, and that concluded our car rental journey.

We went to two AVIS rental points, and all the attendants were from the Middle East with very poor attitudes. The car broke down on the road the next day, and we waited by the roadside for a full 4 hours before a tow truck arrived after we made the call. Although they replaced the car for free, the new car had much lower specifications. Very disappointing. Despite Zuzuche repeatedly emphasizing that AVIS rentals only require a Chinese second-generation driver's license and no translation, the local AVIS refused to rent to us without a translation. In the end, we had to switch car rental companies to resolve the issue.

Nous avons été surclassés et avons pu profiter d'un "camion" (Suburban Chevrolet) avec un confort exceptionnel, plein d'options... Même si la taille nous a fait un peu peur au départ, l'expérience a été exceptionnel. Le personnel à Québec a été fort sympathique et nous a donné tous les conseils nécessaires.

Nous sommes passés par kayak et tout s'est bien passé.

Like: We were pleased that we could pick the rental vehicle up in Medicine Hat and return it in Winnipeg. EasyRent was the only agency that allowed for this option. Not sure what we would have done otherwise.
Dislike: It was a fairly expensive rental; I imagine that we were penalized because we were dropping the car in Winnipeg. Also, we were about 20 minutes past the hour on our drop off and were charged an additional $30. That didn't seem quite fair. Otherwise, we were delighted with the arrangement and appreciated the fine service.