I've rented cars overseas for many years, and this was the worst experience, hands down! First, our flight landed at 7 PM, but no one answered the phone when we called the car rental company. We had to take a taxi, costing nearly 30 NZD. The car rental location was very hard to find, and the GPS directions were off. Fortunately, the taxi driver was helpful, and we eventually found it. We picked up the car keys ourselves from a box at the entrance.

I rented a Toyota Corolla hatchback, but received a Mazda 2 hatchback, which is significantly smaller. The representative was an Indian with a heavy accent, making communication difficult. The company's location is very far from the airport, and although they offer airport shuttle service, I had to wait an entire hour at the airport! Very dissatisfied!

Make sure check the car in detail when you pick up the vehicle to avoid any unnecessary cost.

Good price, good service

The first car , that had an issue was changed immediately without any fuss. Late arrival was also easily accommodated.

Helpful service when I had questions about a delay in Shanghai. The operator went out of their way to help me and allay my worries.

Easy to deal with and good value