Overall, it was quite good. There is a counter at the airport, and staff will direct you where to wait for the shuttle. We waited a bit long for the shuttle. Then they take you to the rental store.
The staff had a good attitude, and there was no need to queue for both pick-up and drop-off. However, some improvements are needed: First, they didn't speak any English, not even basic phrases; second, they were not very familiar with the procedures, and mistakenly treated a prepaid order as a pay-on-spot order, but luckily I had a printed copy of my reservation to avoid being charged twice; third, there was no receipt after returning the car, and I confirmed multiple times that there was indeed no receipt to be given.
Completely unable to communicate. Is an IDP obtained by overseas students not recognized? Ridiculous. At another car rental company, I rented a car without any issues.
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