I got there 40 minutes before the scheduled time for pick up of the car, and i went straight to the counter because there was no line. They told me it was too soon, to come back 10mins before. So I went to a walk, and i got there like they said, 10min before... and then, I had to wait almost 1h because it were ther a line already and i had 5 persons ahead... so i think they should have taken care of my rental when I got there, even if I could only got the car at the scheduled time, at least the contract and the payment was already made.
“Broker to rental experience is disjointed and feels engineered to take your money for insurancecover”
About GOLDCAR:8.0/10
Goldstar excess policies are quite draconian. 430 euro per tiny scratch and 1400 for most other damage. They basically try to frighten tourists into buying their exorbitant cover of 200 euros for 5 days.
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