The sales representative was very enthusiastic and answered all my questions.

The car rental point in Vienna had a shy young guy. His English wasn't great but it's easy to understand him. If you find the door locked when you arrive, don't worry, just wait 10-15 minutes and he'll come. He might be inspecting car conditions. The service attitude is excellent. The pickup is on level -2. If you have any issues, take a photo and go upstairs to ask him. He's very patient in answering all questions.

The store in the center of Vienna is very convenient, with car pickup in the adjacent garage, but the garage staff can be hard to find. Once the car is picked up without issues, you can leave directly. Driving was limited to Austria with a provided highway ticket. Returning the car was near Salzburg train station, which required a bit of walking, but self-service return was supported. Overall, it was satisfactory. However, the cancellation of the credit card pre-authorization took a bit long.

The wait on the counter to pick the car was very long. The lady who served us was very helpful and professional.

はじめての利用でしたがとてもスムーズで良かったです。

簡単に予約できてよかったです。