When picking up the car, I was informed that my reserved model was unavailable, and then they recommended more expensive models. This seems to be a common tactic nowadays.

There was basically no service when picking up the car. They just gave me the keys and a parking location, so I had to find the car myself. Only after asking did they provide me with a paper receipt. I found noticeable scratches on both sides of the car. I had to figure out how to use the car controls on my own. When returning the car, there was no one to inspect it; you just leave the keys as instructed and can leave.

The car provided was not a Peugeot 3008. After returning the car, there was an additional charge of $28 without any explanatory email or reason given. The company's service address was different from the one on the confirmation voucher provided by QEEQ, making the car pick-up quite inconvenient and requiring a lot of extra walking.

Excellent check in and drop off process. Very efficient. Finding the avis pickup location was slightly difficult as there was no one at the counter and the directions to the location were unclear. However, the rest of the process was very smooth and no upsell of insurance was attempted..

Car was small & not very powerful, but as we were only there for a short time it didn't really matter. Would book a larger one next time.

Company is aptly named, it was easy!!