The car was not ready when I arrived. It was washed while I was waiting. My pickup time was for 8 am and I was only able to drive off from the pickup location at 9 am. The drop off in the other hand, took only 5 min. The car was clean, but it had a warning sign turned on. I was told that everything was fine and not to worry about it, that it was just that the mechanic forgot to reset the code for it. Otherwise, I had no problems during my trip.

Waited a little longer then normal to get the car. Team needs to make sure the rental will be ready because they didn't even have the reservation in the system. Almost didn't get the car at all.

The car given to me was smaller than expected. I paid for an intermediate vehicle and received a hatchback.

The vehocle as described was not available. It was suggested to me that a little Kia would be replacing it. I would not have been able to fit in that vehicle and therefore had to upgrade to a Ford Taurus. Service was awesome and agent/desk persons were the most helpful. However, the city insane road work made it laborious to find our way back to the drop off location.

Everything was really good. The only issue I had was with the onboard GPS who seemed out of sinc. ie: telling us to turn , when already half way in the turn.

Like: Low cost including insurance rental for 40 days (by far the cheapest I could find and was upgraded from an economy compact to a premium midsize SUV for the duration of the rental. Also my wife was added as a second driver at no extra cost. The car was brand new with less than 5000 km on the clock.
Dislike: The only negative that i can think of is that the cars interior could have been cleaned a little bit more thoroughly because there was some dog hair on the carpet from a previouse customer who had a dog.