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From other countries or regions
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Live chat Email us Service Code: 6014931329
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 6014931329
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Reviewed: Sun, Jun 2, 2019
About Thrifty: 6.0 /10
I was supposed to pick up the Benz GLE at 11:00, but it was not available until 18:00. Fortunately, the store arranged a Mitsubishi for me to use in the city, but it did delay my schedule a bit. I hope this can be improved. During this period, I contacted the rental service, but they couldn't resolve it either.

Relevant Reviews on Thrifty Melbourne Airport

Roberta Walton

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Reviewed: Mon, Apr 9, 2018
“Melbourne - Great Ocean Road - Twelve Apostles.”
About Thrifty: 6.0 /10
When picking up the car, we were told that our selected model was not available. We had to wait for a Chinese-speaking guide to communicate with us, and they suggested a refund if the car was not available. Eventually, we got the car we selected.
About QEEQ: 8.0 /10

Ogden Gard(i)ner

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Reviewed: Tue, Feb 12, 2019
“Sovereign Hill, Yarra Valley, Great Ocean Road”
About Thrifty: 10.0 /10
Not many people in line.

Sebastian Acheson

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Reviewed: Tue, Mar 6, 2018
“Melbourne City Center”
About Thrifty: 2.0 /10
It took 2 hours from entering the store to getting the car

Tobey Crichton

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Reviewed: Sun, Mar 12, 2017
About Thrifty: 6.0 /10
The service staff was too slow. There was only one person in front of me, but I had to wait almost half an hour.

Geoffrey Fanny

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Reviewed: Wed, Feb 6, 2019
About Thrifty: 2.0 /10
The promised GLE was replaced with a GLC, and they claimed both cars are in the same class. But in reality, the price difference is huge. Strongly recommend not to trust this car rental company. (There was no option for a GLC among the available models, so I chose a Mercedes-Benz C-Class wagon)

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