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+81 3-4578-4029
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From Chile
+56-226665927
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+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
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+64-99508740
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+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 2119355353
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 2119355353
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Reviewed: Mon, Jul 29, 2019
About Enterprise: 2.0 /10
Nightmare. Received car rental confirmation, but on the day of pick-up, they told me I couldn't get the car. Customer service mediation from Zuzuche was ineffective, and they refused to provide the car no matter what. Hotel and travel plans were already booked, but suddenly no car was available. What are we supposed to do? The Enterprise staff had a bad attitude, only saying 'No' and 'Nothing we can do,' with no intention of helping. Rushed to all major car rental companies in downtown, but all cars were sold out for that day. Finally managed to get the last manual car at a high price from Sixt in the suburbs after much effort. Currently still in the appeal process.

Relevant Reviews on Enterprise in United Kingdom

James

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Mini Van | Ford Tourneo or similar
Reviewed: Sat, Nov 16, 2024
“Beware. Heathrow Enterprise cannot be trusted.”
About Enterprise: 6.0 /10
Beware. Car clearly hadn’t been checked before renting out. AdBlue warning came on after 30 minutes. Despite checking the car back in, and the vehicle having a thorough inspection at that time, and getting a full refund of the deposit, Enterprise proceeded to charge me 2 weeks later for a nail in a tyre. This was clearly a vindictive act just because I complained about the state of the vehicle.
About QEEQ: 10.0 /10

Primo Maxwell

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Reviewed: Tue, Jul 2, 2024
About Enterprise: 10.0 /10
Extremely satisfied
About QEEQ: 10.0 /10

Frederic Gregory

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Reviewed: Sat, Sep 4, 2021
About Enterprise: 8.0 /10
The car pickup was quite early and they had to wash the car last minute, which took some extra time. Everything else was fine.

Kimberley Howell(s)

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Reviewed: Thu, Apr 12, 2018
“Tour Around England”
About Enterprise: 6.0 /10
The waiting time was relatively short.
About QEEQ: 8.0 /10

Basil Steinbeck

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Reviewed: Wed, Feb 1, 2017
About Enterprise: 2.0 /10
Very bad. They didn't require a tire inspection when picking up the car and tried to sell us scratch insurance, which we declined. Upon return, the inspector claimed there were scratches on the tires and said they would deduct from the deposit card for repairs (basically, they were going to replace the tires). No argument worked; we demanded to confront the staff who handed over the car, but they ignored us.

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