Satisfied, the car has CarPlay which is very convenient.

Overall it was okay. The staff at the store communicated in English without any issue and were quite patient. However, we were a bit late, and there was a queue to pick up the car. Then they told me the reserved model was not available. Either I had to upgrade at an extra cost or wait. The upgraded model did not come with any discount, and the additional cost did not include tax. Ultimately, the final payment required an extra 21% tax, which made it much more expensive than expected.

Long queue time, the staff at the upstairs counter were indifferent.

The queue was a bit long, but the staff were friendly.

The car pickup was quite convenient, located in a shop on a certain street, and the navigation was very accurate. However, the car return process was extremely frustrating. The navigation led to a place miles away from the actual location. It took several hours and asking countless people to finally find the parking lot! At a highway gas station, I accidentally filled the tank with gasoline instead of diesel. After calling for roadside assistance, they delivered the same model car within three hours and did not charge extra. A very reliable car rental company. However, QEEQ customer service was of no help at all in such situations, which was very disappointing. Improvements are needed!