I rented an Audi Q5 but got a Citroën model I had never heard of; they insisted it was a comparable model. The fuel cap was broken, the car was dirty and fairly old. I couldn't fill the gas tank completely when returning the car, which was odd. This was my worst car rental experience; I will avoid small companies in the future.

Hardly any waiting in line

The overall service was pretty good, but the pickup time was a bit long, probably over an hour.

They was pretty good. It was a long process for the check in and for the return it was a struggle cause they weren’t any space to return the car. But otherwise it was really good.

Extremely slow service, it took two hours after arriving to finally get the car. No easily visible signs anywhere at MXP, which made both pickup and drop off even more frustrating.