The car rental company refused to provide a replacement car after an accident, asking us to return the car early and rent a new one, and it’s still unclear whether the fees for the remaining days will be refunded! QEEQ said the chance is slim! Additionally, two fees were deducted for the car damage, and I haven’t recovered the extra amount yet!! Please ask QEEQ to help contact the car rental company, their efficiency is astonishingly slow!

Not bad

Overall, it was fine. At the start, they insisted we buy additional insurance with a not very friendly tone. I called QEEQ and then they didn't insist anymore. At return, they claimed the fuel tank wasn't full. I provided the fuel receipt, and they said OK. The car's headlights were not bright enough, and I mentioned it to the staff upon return, hoping they fix it for future renters driving at night.

It was a very simple process to get the car. Friendly staff explained all the fine details about the car hire and the charges.

Booking was very simple and easy.

Staff is very professional and nice.