I booked a Mercedes, but they gave me an Audi, claiming it was the same type. When I asked for the Mercedes I booked, Hertz said I'd need to pay more! Isn't your claim of 'same type' contradictory?
Extremely dissatisfied.
This rental was a disaster because my lack of understanding of local UK regulations led to the vehicle being towed by local authorities.
However, Rentacar company's response was slow. It took them 10 days to retrieve the vehicle from the authorities, causing significant inconvenience and incurring almost 1000 pounds in costs during my stay in the UK.
When asked why it took Hertz 10 days to get the vehicle back, they never gave a direct answer, instead offering unconvincing excuses.
In summary, very disappointed. Your company did not look after the customer's interest. Poor service.
Fast and friendly service. The vehicle is in great condition.
About QEEQ:10.0/10
Reasonably priced compared! Highly recommended.
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users！
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
It was average, the service fee for handling violations is too high.
They added extra insurance charges and I don't understand why they precharged nearly £200 for fuel.
Relevant Reviews on Hertz HEATHROW APT
Michelle Vincent
-
-
-
-
View more >Vicky Donne
-
-
-
-
View more >Henry Reed
-
-
-
-
View more >Quinn Dickey
-
-
-
-
View more >X.Zhu
-
-
-
-
View more >