The car rental company is great, the staff is friendly. The pickup location is not at the contact point but it's not far. Returning the car was very smooth and convenient.

I was able to rent the car despite my translated document being expired, thanks to the rental company resolving the issue for me. However, they recommended I buy insurance because minor accidents wouldn't be covered by police reports, making it hard to claim expenses. To avoid any trouble, I purchased additional insurance on-site even though I had already bought it from QEEQ beforehand.

The car rental process was standard, nothing special to mention.

Satisfied, the tire pressure warning light came on the last day, but thankfully no issues, returned the car normally.

Rude attitude, refused to answer the car rental platform's customer service calls, making us wait and wasting travelers' time.