Not bad overall. However, the staff at the counter described the car as brand new, but upon inspection, we found five minor damages. After taking photos and discussing with them, they asked us to email the company, which I found unsatisfactory.
Poor service, waited a long time, constant upselling, the car had only 3/4 tank of gas. Ordered a booster seat but got a child seat instead, with no refund.
The car was expected my expectation in a positive way as I was upgraded to a larger SUV which is nice and spacious.
It took awhile to queue to pick up the car. I think it could do it better with more staffs.
“We had to queue up at the Europcar reception for over 60 mins with 3 tired kids.”
About Europcar:7.7/10
Waited too long to get the car and staff were not very helpful.
About QEEQ:10.0/10
EasyRentCars was easy to book
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