Good, QEEQ provides phone customer service even overseas.

There were quite a few people in line when picking up the car, and only one staff member, so the wait was a bit long. However, the staff was very nice.

Very satisfied

Overall experience was good. No complicated procedures. To pick up the car, you only need a passport, credit card, and a driving license. Successfully picked up the car with a UK driver's license that I've had for just over a year, without an IDP. A 500 EUR credit card pre-authorization was returned the day after returning the car. The staff inspected the car carefully when returning it, so make sure to take a video around the car before renting to avoid any disputes. Got a Golf, which was a bit small but suitable for four people. The car only had a type-C port, so remember to bring an adapter.

Car exceeded expectations. Drop off and pick up location in Pisa Airport under-staffed; waiting times could be improved. Drop off - no problem as no staff at 4.00 am.

No problem with car hire - but no formal email confirmation of contract completion - with thanks for returning keys in box - with updated mileage.