The pace of Europeans

No queue at the T2 branch.

All the paperwork was complete, but they refused to rent to us, claiming we didn't have certification from the Italian embassy and that the translation provided by the rental company was falsified. Their attitude was terrible! Clearly, they didn't want to rent to us early at a lower rate, aiming to charge higher prices later. This is unacceptable!

I was charged by Alamo for roadside assistance service still, after I clearly stated I did not want the service. Only two days later I noticed extra charge on my credit card. So far I filed request for refund but have not heard back yet

Our initial booking was canceled without giving the reason. It would be good to have the reason why, when receiving cancelation email, instead of just sorry we had to cancel your reservation

Alamo m’a conseillé de prendre une assurance pour les rayures et les pneus , malgré vos conseils j’ai pris ayant eu une mauvaise expérience il y a deux ans à Naples . En arrivant à la récupération de la voiture je vois des petites rayures que je signale et le monsieur m’explique celles de moins de 5 cm ne sont pas considérées , donc moyen au niveau du guichet .