Excellent service, quick processing for both pickup and return.

Charged extra rental fees without deducting the amount already paid, resulting in double charges. After communication, the refund was processed.

Before renting a car from Enterprise, I had placed an order with another rental company, but after waiting for 3 days, the order had still not been processed. Since my departure was approaching, I canceled that order and found this company instead. To my surprise, my order was processed within 2 hours—very efficient! Additionally, prepayment is available, which was reassuring for someone like me who was renting a car abroad for the first time and lacked experience. The rental deposit was returned very quickly as well; it usually takes 2 months, but I rented the car on September 30, returned it on October 5, and the deposit was back on my credit card by October 11. Super fast!

At the store, you can ask the staff if there are any available upgrades; they usually help you find one, which is great.

I was given a different car than the one I have rented it’s a lower quality, I had to wait over one hour because my flight was early and I was told by the staff that I was delayed because I rented through QEEQ specifically because they have issues with QEEQ I had to be penalized by waiting more than one hour