I booked a Mercedes A-Class, but upon arrival, they said it was temporarily unavailable and asked me to wait an hour. After an hour, it was still unavailable, so to avoid delaying my trip, I took a Corolla with very poor performance. Currently, I am applying for a refund of the price difference, and I don't know the outcome yet.
They kept trying to hard sell an insurance that covers incidents without needing to file a police report. Other services were decent. However, the charges were strictly based on their system's prices, completely ignoring the RMB 160.00 we paid to Zuzuche China. Their reason was that the system shows the original price, and there was no room for negotiation. We were in a hurry to pick up the car, so we reluctantly accepted.
Like: I have been upgraded to brand new better car for free ... service was amazing ... you can not ask for more really ... thank you Enterprise for making our vacation incredible. Dislike: Nothing at all
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View more >Dislike: Nothing at all