The staff provided good service, but I had to wait a while to get the car because there were none available.

So-so

Italian roads are very narrow, so we booked a small car. However, when we went to pick up the car at the scheduled time, the rental company didn't have the model we reserved and we ended up with a larger car. Although it was more comfortable to ride in, it was harder to drive and fuel costs were higher. The front desk staff was quite helpful despite limited English skills and even tried to sell us insurance, which we declined after clarifying the details. Be mindful when picking up your car.

Very friendly and efficient staff

Good

Easy process picking up the car and didn’t try to look for excess damage etc. Would use again.

We’re given a refund for a price drop - excellent!