When picking up the car, they tried to give me a DS instead of the Audi Q5 I had booked. They only agreed to switch after we pointed out the location of the car I had reserved. The staff seemed to intentionally delay the process, their attitude was extremely poor, and the service was very unsatisfactory.
It was pouring rain in Milan when I returned the car, and I couldn't see the road clearly. I didn't find a gas station near the airport, so I returned the car with two fuel bars empty, thinking they would just deduct it from the deposit. The car was in good condition otherwise, but why did they charge me €74.58?! Filling up the tank only costs around €50.
“Easyrentcar is great!!! but Sicily by Car is terrible.”
About Sicily By Car:6.3/10
It took ages to collect the car, staff was rude and constantly try to cross sell and up sell other insurance package and car upgrade etc.
About QEEQ:10.0/10
They are perfect.
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