The process was very simple and the pick-up/drop-off location was easy to find. The efficiency for both picking up and returning the car was very high.
When I went to pick up the car, I couldn't pay online at the entrance; I had to pay at the store, which was much more expensive. After paying, there were no keys in the car. They made me wait a long time in the rain, and in the end, they changed the car for me.
“Awful. Charged for add'l insurance TWICE because the company was not familiar with Easyrentcars.com.”
About Budget:7.7/10
Pretty awful. The building was run-down, and there were approximately 50 people in line ahead of me. There was no air-con and it was very hot outside. The woman at the counter was very rude and almost did not accept my reservation because I purchased it in NZD. She gave me a "free" upgrade after I refused the offer to pay for one, and the vehicle I received repeatedly gave me a "low oil" warning - scary to drive!
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