Los Angeles City Trip

The car pick-up and return process was relatively smooth. Due to communication issues, despite being informed that full insurance was purchased, additional insurance and other unreasonable fees (such as a toll device that cost over $100 as soon as it was installed) were added at the time of pick-up. After returning home, the post-rental service representative from the rental platform was very responsible and managed to recover most of my losses. It looks like I need to review the rental terms more carefully. This time, having a young man proficient in English with us ironically made us overlook this step. The contract was displayed on a very small screen, and due to fatigue from long-distance travel, we just signed after a brief verbal explanation. This serves as a valuable lesson. Thanks again to the post-rental service staff.

The car rental service wasn't great. Make sure to stay alert. Be sure to get a hard copy of the contract when you pick up the car and verify that the final contract matches the car model and license plate number you received. Ask me how I know—tears taught me!

I was charged an extra $500 for insurance when picking up the car!!!

The counter staff was helpful and she give me upgrade to DINALI with 29 USD Daly difference and 17 USD for the insurance Unfortunately I configured later the car I took was Yukon XL not a DINALI as she said

7 llamadas para saber qué tipo de gasolina llevaba el coche.