Pretty good. No upselling during pickup, just leave the keys when returning.

Reserved a RAV4-class vehicle, but received a Holden Trax SUV, which is smaller than the reserved group. Attempts to resolve with the rental company were unsuccessful.

The car pickup service was very slow, with only one or two receptionists, and each customer took at least ten minutes. I had to wait in line for at least an hour. When returning the car, I filled up the tank at a gas station just one kilometer away and even kept the receipt. However, the staff said it wasn't necessary. After I returned home, I was charged $65 for refueling, claiming there was only one-eighth of a tank left. This is blatant fraud and extortion. Absolutely unacceptable.

Good car, good driving as expected. Tolls payment was explained well by counter staff Maybe some signage or knowing staff for airport pickup location but not really an issue Overall good experience.

I was not really familiar with the system, I don't think I paid more when I booked so that's ok

Booking was easy but the process of picking up and rude staff made me ensure I would not book with Bargain Rentals again, if the price difference is not too much I implore others to use other providers, the service was terrible - maybe because it was night and the staff were tired, the drop off staff were much more pleasant in the morning.

I didn't need it through the whole process