Easy, fast, convenient for pick-up

The service and car condition were satisfactory, but the deposit refund was a bit slow; it has been two weeks.

Great service.

The pick-up service was excellent. The rental company put the car key, documents, etc., in a bag in advance. You only need to sign some documents and swipe a pre-authorization; it’s very convenient and fast. However, the car was a bit hard to find – it was on the top floor of a parking building opposite the pick-up point. There were no signs in the elevator, making it somewhat difficult to locate. Also, for those who didn’t purchase full insurance, note that some scratches were not marked in the contract. It is recommended to thoroughly inspect the car and confirm with the staff.

I rented a Volkswagen Polo and they gave me a brand new Golf. No need to wash the car before returning it.