“I like GoldCar but on this occasion they did not meet expectations, was eventually corrected.”
About GOLDCAR:8.0/10
Booked a Nissan Qashqai or similar, they did not have any cars in this category left (DISAPPOINTING) so they had to upgrade me to the next category which was NOT an upgrade at all, the 7 seater category and I got a DACIA Lodgy more like a work van, car was awful and very used, with many scuffs dents and scrapes. Eventually swopped for a Qashqai at another location a couple of days later as I had booked this car for a few weeks.
About QEEQ:10.0/10
Good app good service, feel like the prices are higher now in-comparison to other providers
22€ de frais d'aéroport au moment du retrait de véhicule ! Ce n'était stipulé nulle part au moment de la réservation ! Ce n'est absolument pas tolérable !
Goldcar added extra 25 EUR for the airport fee even though I have bought all included voucher and they refused to read what was said in the voucher details, saying: "all have to pay that extra fee".
Very bad experience when contacting the counter at the airport. The couple in front of me had the same experience. The woman at the counter even tried to stop us talking to eachother. My papers said: Amount payable at pickup 0€. They charged me, with an unfriendly attitude, extra 28€ in local taxes (they said). They then want me to get an extra inssurance at 190€ (the carrental was 70€ for 1 week). When i said no, they want me to sign some very small written letters legal papers saying i was resposible for everything and the chaged med 1400€ on my credit card.
When i recieved my "Alpha Romeo" i thought i had rented i recieved a very bashed VW Golf with very low engine power. It took me some while to inspect the car because it had so many bashes. I found two new ones wich had not been recorded. On my holliday I dreamed of how i would come back and they would find something i missed and then charge me MAX. I considered not using the car on the trip or rent another one because it was too risky to use it. A very bad experience. Everything went well though, but i can still sweat thinking of the bill if i had made even the smallest mistake in the trafic.
About QEEQ:8.0/10
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