The car pickup was convenient, but there was a bit of a line.

There were no cars available on the pickup day, or they wanted to give me a downgraded 308 even though I booked a station wagon. I tried other rental companies, but I didn't have time to wait any longer. I needed the car urgently that day, otherwise, I might have checked other nearby rental places.

Both car pickup and return went smoothly, with no deductions so far. The deposit was refunded to my credit card within a few days. Very satisfied. During pickup, the salesperson will try to sell you insurance, but if you show them the printed QEEQ insurance notice, they won't insist.

Excellent size of car for an overseas driver. Great condition and economical. Very good/excellent staff who handled our rental out and in. Noticed delays in dealing with others at check in as did not have or know what was required to finalize check in at desk. eg licence to hand, two telephone contact numbers etc. Useful to have a check list of needs to avoid delay.

Good.

Our flight is late and we arrived at 23:45. No one was waiting for us to rent us a car. My husband was sleeping on the bench in the airport. I with kids took a taxi to the camping for 120 euro. It was totally impossible to contact nobody in order to ask to stay till we come (for fee).

Provide more collaborative service between the car orders and car rental companies.