Overall satisfied, but persuaded to buy a fuel service for returning the car with less than a full tank. I thought it would save time, but there was a gas station just 100 meters from the store. It takes only a minute to refuel, making the service redundant and a bit of a rip-off.
“Ok, but didn’t appreciate the ‘hard upsale’ techniques used at Luton airport”
About Europcar:7.0/10
The car supposedly wasn’t ready when we arrived. He spent a long time trying to up sell us because we would have to wait another 45 minutes for them the fill the petrol tank? It was already 1hour after the booked time when we arrived. I said we’d wait rather than pay more. The car arrived 10 minutes later. It was a bit dirty.
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