Very good experience

The elderly man at the Los Angeles rental counter was very patient, and there weren't many people. The attendant didn't check anything, just brought me to the car, handed me the key, and left.

Very satisfied

Excellent service, the car was in great condition.

It was a great, hassle-free experience, given that it was my first time to rent a car in the US.

Their prices are the cheapest available and that comes with other prices. 30 min long line of people and no cars of the type you book are part of it. Other rentals will offer you free upgrade, budget will charge you for this and give you car you dont want - in my case it was truck. Lady at the counter told me that its not too big and she is driving it her self and it got back camera for parking which is necessity in LA and that mid size SUV is too small for 3 people. When I wanted different, smaller car they offered me mustang (literally the opposite of big car). Apparently I can wait until someone return car I booked and then I can take it. I canceled my booking and went to Dollar which is very well organized. Until today Im waiting for refund from budget.