Ok

Great service attitude. Although the car had some minor damage initially, they marked it themselves. There were no issues upon return.

There were quite a few upsell attempts, but I declined all of them. I forgot to refuel the car before returning it, so I was charged a service fee, which was quite expensive! Remember to return the car with a full tank. For the first time, I was charged an emissions fee, and there was another fee that I didn't quite understand, which was also quite expensive. I booked a manual transmission car but was given an automatic one; the vehicle was brand new.

The service was straightforward without excessive sales pitches.

A mon arrivée à l'accueil on a voulu me vendre une voiture plus grande pour 20€/jour en plus, je trouve dommage que l'on essaye à chaque fois de nous vendre toujours plus si j'ai réservé une voiture comme çà c'est que je voulais çà !!!!

Fairly long wait for pick up. Was told when booking online I had paid in full and would pay nothing at pick up. When picking the car up I was required to pay an additional 23€ tax and an 800€ deposit.