The attitude was very poor. They did not have the automatic car we reserved, only a manual one. I booked the car six months in advance. They were unapologetic about the lack of cars. We waited for three hours, and they still couldn't confirm if a car was available. Very disappointing.
The staff tried very hard to sell insurance at pick-up. They were unhappy when I didn't buy it and tried to scare me about potential high costs if the car had any issues. There were very few car models available, much worse than Alamo in the US.
“An excellent experience. Thank You Very Much Indeed.”
About Alamo:9.7/10
Extra insurance was offered, but I had my own and that was accepted without question. The man at returns was very helpful.
About QEEQ:10.0/10
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