Waiting for car and cleaning car was not good but car was reliable and in good condition.

thank youu all was perfect

thank youu all was perfect

Didn’t have a van so gave me a pickup or told me to drive to another location that might have a van at 11pm after a 12hr flight. Made our house move very difficult.

Didn’t seem familiar with easyrentcar and kept insisting that we need buy more vehicle insurance as it didn’t show up in their system.

The counter staff lied to our faces, about extra insurances and gas prices and tried to bill an additional $100usd. Useless. Dishonest. Will not use thrifty again.

Was so easy, will definitely use this system again.

I paid for my car in advance and was under the impression nothing else needed to be paid. Upon collecting the vehicle I was given another invoice which was not clearly explained to me. There was a whole lot of items such as additional insurance which I didn't understand and quite frankly didn't need. The sales person simply gave me the invoice and didn't go through what each item meant. After a 16 flight I wasn't in the right frame of mind. It's quite disappointing to say the least, will not use Thrifty again, they are very dishonest.