Good experience, good car

Satisfied, the car is very new and clean.

The car pickup service was very slow, with only one or two receptionists, and each customer took at least ten minutes. I had to wait in line for at least an hour. When returning the car, I filled up the tank at a gas station just one kilometer away and even kept the receipt. However, the staff said it wasn't necessary. After I returned home, I was charged $65 for refueling, claiming there was only one-eighth of a tank left. This is blatant fraud and extortion. Absolutely unacceptable.

A wonderful experience from start to finish - staff at office and bus driver were terrific.

Excellent- great service. A thoroughly painless experience

Did not know how much EasyRentCars cover for their daily excess coverage, tried to further sell their coverage plans even though EasyRentCars' coverage clearly covers their excess in excess.

Waited 25 minutes for pick-up and not told the truth when questioned. Car was less quality than what I expected, made in March 2018, old model car, extremely standard in every case as far as driver comforts.