It truly was the best, better than any car services I have used. I'll be using their services again.

Pretty good, the car is also easy to drive.

Clearly fraudulent and deceptive practices

I picked up the car in Sydney. The rental office was inside the airport, and it was very convenient to find right after getting off the plane. The process was quick, and the service was excellent.

The cigarette lighter in the originally booked Corolla was broken, making it impossible to charge the navigation device, which was unacceptable. They told me there was a tight supply of cars, and the only one available soon was a Yaris. Although the car was smaller, I couldn't get a refund for the price difference because it was booked through an agent. The price difference wasn't significant, so I accepted it. The car condition was okay, and as long as it's a large rental company, it's usually not a problem.

booked GLA180, got a C200, which is a bit small for my size. Overall experience is pretty good, counter is easy to find and i didnt need to wait for long time to pick up the car. pick up and drop off is self service, could be a bit tricky for newbies.

easy to use and the rebooking feature works pretty well