All went smoothly with no ripoffs

Overall service is okay.

The car pickup service was very slow, with only one or two receptionists, and each customer took at least ten minutes. I had to wait in line for at least an hour. When returning the car, I filled up the tank at a gas station just one kilometer away and even kept the receipt. However, the staff said it wasn't necessary. After I returned home, I was charged $65 for refueling, claiming there was only one-eighth of a tank left. This is blatant fraud and extortion. Absolutely unacceptable.

Fantastic value. Very prompt pick up and efficient service with clearly outlined conditions. Car did not have cruise control which was disappointing, and made for less relaxing driving conditions.

Price drop refund was an unexpected bonus, I didn't actually believe it would happen.

Booking was easy but the process of picking up and rude staff made me ensure I would not book with Bargain Rentals again, if the price difference is not too much I implore others to use other providers, the service was terrible - maybe because it was night and the staff were tired, the drop off staff were much more pleasant in the morning.

I didn't need it through the whole process

I booked 'Mazda 3 or similar', and I expected an intermediate-sized car. But, I was disappointed that I got Suzuki Baleno. The odometer was very low, the inside was clean and fuel efficiency was good. But I needed more space and torque.

Nothing.